Privacy Notice

Responsible for the Use of Personal Data

Choicenet International México, S.A. de C.V., and Olympus Healthcare Solutions México, S.A. de C.V., (jointly referred as “Choicenet”), with domicile at Torre Murano Insurgentes Sur 2453-202, Col. Tizapan San Ángel, Delegación Álvaro Obregón, C.P. 01090, Mexico, Federal District, is responsible for the treatment of your personal data in accordance with this Privacy Notice.

Data that is collected

The personal data that Choicenet will treat will be name, nationality, age, gender, marital status, domicile, contact information (phone number and email address), insurance institution, medical records, and health condition in case of emergency if requested or claimed.

Sensible Personal Data

Choicenet will receive and treat certain sensible data. The sensible personal data will be those related to the heath status, needed for the attention of the services required for the insurer, hospital or medical care provider.

Choicenet it committed that all the sensible personal data will be treated with strict security and confidentiality.

Purpose of the Sensible Personal Data

All Personal Data possessed by Choicenet will be used for:

• Manage all claims to insurers

• Attention to medical services claims and requests

• Service evaluation

Measure for the protection of Personal Data

In order to prevent the unauthorized access to your personal data and in order to assure that the information will be used for the purposes established in this Privacy Notice. Such measures include limited access to certain people to the personal data, safe storage of any electronic document and promoting a culture of privacy and information protection.

Transfer of Personal Data

Personal Data will be transferred to Insurance Institutions, hospitals, doctors, and the health services providers previously mentioned. Likewise, the personal data may be transferred to companies that belong to the same corporate group like Choicenet.

Having express consent won´t be necessary for transfers committed to comply with all the obligations due to relationship between Choicenet and the holder. Consent won´t also be necessary for the transfer to companies belonging to the same corporate group of Choicenet.

Access, Rectification, Cancellation and Opposition to Personal 
Data Request and Revoking Consent (ARCO Request)

All your personal data will be treated in accordance to the applicable legislation, that is why we inform you that you have the right, at all times, the right to access to your personal data possessed by Choicenet and to the specifications of such treatment; to the rectification of such in case of inaccuracy or incomplete; to the cancellation when they become excessive or unnecessary in accordance to the purpose that first justified the collection; and to oppose to the treatment for the previews purposes in this Privacy Notice. Due to the previously mentioned, you may send an email to or present a petition in writing on business days between 10:00 and 17:00 in the domicile provided by Choicenet in this Privacy Notice containing the following information:

• Name of the holder

• Domicile or email address to communicate the response to the request

• Documents that credit the identity or authorization in case of representative

• Description of the personal data over which any ARCO rights will be executed

• Any other element that permits the localization of the personal data in accordance to the request

Mechanism and Procedures for the for Revoking Consent

At any moment you may request to revoke your consent granted for the treatment of your personal data through an email to or through a written request presented in business days between 10:00 or 17:00 in the domicile previously mentioned by Choicenet at the beginning of this Notice. In any case, such request must clearly detail the data and the purposes for revoking such consent.

Options and medias to limit the usage and disclosure of the Personal Data

As holder of the personal data you have the right to limit the usage or disclosure of your personal data through and email to or through a written request or through a written request presented in business days between 10:00 or 17:00 in the domicile previously mentioned by Choicenet at the beginning of this Notice specifying the limitation to the personal data.

Modifications to the Privacy Notice

The current Privacy Notice may be modified from time to time; such modifications will be promptly informed through our website:


CNI offers proven services which enable patients to access quality Mexican medical treatment and provide reasonable Mexican costs to the payor.